Shipping policy

Below you will find the average delivery time for all our packages:

  • Once an order is placed, we take 1 - 3 working days to process the order. During the week, it typically takes one working day, but if you order on a Friday evening or over the weekend, it may take a bit longer.

  • Once your order has been processed, it will be dispatched, and delivery takes an average of 8 - 12 working days.

We strive to make the ordering and delivery process as easy as possible for our customers. However, if you have any questions or further concerns, please do not hesitate to contact our customer service team. Below, we explain how your order will be processed and delivered.

Placing an Order

The ordering process at Sentosa Mode is designed to be as simple as possible. First, you need to go to the product page and add the product you want to your shopping cart. To do this, click on the black "Add to Cart" button.

It is important to check that you have selected the correct variants. If everything is in order, click on the "Proceed to Checkout" button. On the information page, you will need to enter your correct address details. Make sure that all the information is correct. Once the information is correctly filled in, you can click on the "Continue Shipping" button.

On the "Dispatch" page, you will have the opportunity to check the address details you have entered. It is also highlighted that every shipment is sent completely free of charge. As a token of our appreciation for our customers, we always cover the shipping and delivery costs.

You can now proceed by clicking on the "Proceed to Payment" button.

Payment Options

On the payment page, you have the choice of several payment methods. At Sentosa mode, all payment options are SSL-encrypted, meaning you can always rely on a secure payment environment.

  • Klarna (deferred payment)

  • Credit card (AMEX, Mastercard, Maestro, Visa)

  • PayPal account

  • EPS

  • Immediate Payment

Once you have selected the correct payment method, click on the "Complete Order" button, and you will be redirected to your chosen payment method. Follow the instructions on the page to complete your order. In the unlikely event that you have any problems with your order, you can always contact us.

Shipping Costs

We cover the shipping costs for every order. All of our products are delivered to your door 100% free of charge. There is also no minimum order quantity required.

Shipping Your Order

Have you found the perfect look or accessory on our website? Then you want to enjoy it as soon as possible! That’s why we make sure your order is processed and shipped as quickly as possible.

To ensure we can charge fair prices for our products, we have chosen to collect parcels in large quantities and ship them all at once once we reach our minimum quantity.

We hope for your understanding and willingness to help us create a better and healthier world.

Please Note: Like many other online stores, we are currently very busy, and there may be delays due to the ongoing pandemic. Please take this into account when placing your order. We will do our best to ship your order as quickly as possible.

To ensure your order is dispatched today, please contact us via email. Our service team will be happy to assist you with the right solution.